Privacy Policy
This Privacy Policy explains how HearthWell Media Ltd. collects, uses, and protects information when you visit the HearthWell website. We aim to be transparent about our data practices and to respect your privacy at every stage.
Data Controller
HearthWell Media Ltd. is the data controller responsible for personal information collected through this website and can be contacted through the details provided on our contact page for any privacy-related inquiries. As the controller, we determine the purposes and means by which personal data is processed on this site.
Legal framework
Personal data is processed under the data-protection law of your country and the other rules that apply in your country. Where this policy and the law differ, the law prevails.
Data Collected
We collect information you voluntarily provide through our contact form, such as your name, email address, and message content, as well as automatically generated server logs that record technical details like IP address, browser type, and access times. We also use analytics cookies, subject to your consent, to gather aggregated, anonymized information about how visitors interact with our content.
Purposes and Legal Basis
We process contact form data to respond to inquiries and correspondence, relying on your consent or our legitimate interest in communicating with readers who reach out to us. Server log and analytics data are processed under legitimate interest and, where required, consent, to maintain website security, understand content performance, and improve the reader experience.
Storage Period
Contact form submissions are retained only as long as necessary to address the inquiry and are then deleted or archived securely, while server logs are typically retained for a limited period for security and troubleshooting purposes before being purged. Analytics data is generally stored in aggregated or anonymized form and retained according to the settings of our analytics provider.
Third-Party Services
We may rely on third-party service providers, such as analytics platforms and email delivery services, to help operate the website, and these providers process limited data on our behalf under their own privacy and security safeguards. We select providers that maintain appropriate data protection standards, and we do not sell personal information to third parties for marketing purposes.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data, as well as the right to withdraw consent for analytics cookies at any time through our consent banner. To exercise any of these rights, please contact HearthWell Media Ltd. using the details provided on our contact page, and we will respond within a reasonable timeframe.
Questions about this policy
Write to [email protected] or call +1 (212) 679-6845 during Mon-Fri 09:00-18:00, Sat 10:00-16:00. We answer every request within one business day.
- Merchant
- HearthWell Media Ltd.
- Registered address
- 71-75 Shelton Street, Covent Garden, WC2H 9JQ London, United Kingdom
- [email protected]
- Phone
- +1 (212) 679-6845
- Working hours
- Mon-Fri 09:00-18:00, Sat 10:00-16:00
- Registration
- EIN: 79-6840229